FAQ

Who are we?

We are a family-owned and operated business (Mum & daughters), based in Melbourne, Australia. We handmake all our products, utilising traditional methods and sustainable practices.

Why handmade soap?

Our Australian handmade soaps are crafted with natural ingredients, essential oils, organic oils (ie. extra virgin olive oil, coconut butter, cocoa butter & shea butter) and free of palm oil, sulfate, paraben, detergents and fragrance oils.  These high quality oils provide your skin with a rich source of vitamins and minerals

The skin is the largest organ in our bodies. One of the main functions of the skin is to protect the body from the harmful effects of the environment. To enable this the skin has a semi permeable barrier, allowing passage of some substances both into and out of the body. Personal care products contain substances that can be either absorbed into the body or prevent or change excretion from the skin. For this reason, we need to be aware of the products we apply to our skin.

Do you wholesale or special order?

Yes, please contact us at info@thecleanselab.com.au for wholesale enquiries or custom orders such as bridal showers, baby showers, corporate events and more!

Do you use palm oil?

No, all our products are Palm Oil-free.

How are your soaps affordable with such high quality ingredients?

All our ingredients are purchased in bulk, this includes our organic extra virgin olive oil, coconut butter, cocoa butter and shea butter.  We purchase our essential oils in large bulk canisters.