Shipping policy

FREE standard Australia Post shipping is available Australia-wide on all shopping orders over AUD $100.

FREE Local delivery 10km radius of Greenvale 3059.

For orders under $100, a flat rate of $9.95 will be charged for standard AusPost delivery. 

If you require your order urgently, you can select the Express Post option at checkout for an additional charge. A flat rate of $16.49 will be charged for Express Post shipping. 

The Cleanse Lab delivers through Australia Post and it’s international partners internationally. International shipping starts at $20. We do not offer free shipping internationally.

All prices are in Australian dollars (AUD).

Once the order is received, you will receive an automated confirmation email. Following processing and cleared payment, another email will be shared to confirm the order is being packed and on its way to you.

We aim to have your order dispatched within 24-48 hours (not including weekends or public holidays), however delays can sometimes occur. We will endeavour to contact you if there is a delay in dispatching your order. Parcels are only dispatched on business days.

Please be aware, it is at the discretion of each Australia Post delivery person to choose to leave your parcel at the delivery address if it is unattended. Due to this, we suggest a delivery location where you or another trusted person can receive the parcel. If you choose your work as your delivery address, please remember to provide us with the company name, building name, department, floor/level in addition to street address.

Due to large volumes of freight with Australia Post, transit delays can occur. Unfortunately these delays are outside The Cleanse Lab's control, however we provide Australia Post tracking so that you can track the transit of your parcel.